Terms of Service

1. Acceptance of Terms

By accessing and using Frances ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Frances is a personalized meal planning platform that connects users with home cooks. The Service provides meal recommendations based on dietary preferences, nutritional goals, and connects users with cooks who can prepare customized meals.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

4. User Conduct

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, offensive, or inappropriate content
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service

5. Cook Services

Frances acts as a marketplace connecting users with independent cooks. We do not employ cooks and are not responsible for the quality, safety, or legality of meals prepared by cooks. All transactions and agreements between users and cooks are made at the users' own risk.

6. Payment and Fees

Payment terms and fees will be clearly communicated before any transaction. All payments are processed securely through our third-party payment processor. Refund policies will be determined on a case-by-case basis.

7. Health and Dietary Information

The nutritional and dietary information provided on the Service is for informational purposes only and should not be considered medical advice. Always consult with a healthcare professional regarding dietary restrictions, allergies, and nutritional needs.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Frances and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Frances shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: info@frances.com