frances

FAQs

The service

Can I pick my chef?
Yes. Browse our chefs, see their dishes and rates, and book the one you like. Not sure who to pick? Request a quote, and chefs will reach out to you!
How much does it cost?
Most families of four spend about $200 a week. That covers the chef's time plus groceries and yields 12 servings (3 meals of 4 servings each).

Your number moves with what you want to eat: king crab costs more than imitation crab. Find a chef and tap Estimate your week to see your number.
How often can I book?
As often as you like. Most people book 1-2x / week. You can also book a one-off event.
Can you do meal prep?
Yes. Chefs typically cook a few meals at once that you can eat now or save for later.
Where do they cook?
In your kitchen. Your chef cooks, puts the food away, and cleans up after themself before leaving.
Where do you store the food?
We'll put everything away in your containers. If you don't have any, we can tell you which to buy.
Who handles the groceries?
You do, and we make it easy. Once you pick your dishes, we'll send you a grocery list you can take to the store and an Instacart cart you can check out with a click. Shop whichever way you like. We just ask that the groceries are there before your chef arrives.
Can chefs bring their own equipment?
Chefs usually bring their own knives and use your pots and pans. Tell us what you have available, and we'll adjust to your kitchen.

Bookings and policy

Can I cancel or reschedule?
Yes. You can cancel or request a new time for free until 2:00 PM the day before your booking. After that you can still cancel, but it isn't refunded, since your chef has held that time for you.
How do recurring bookings work?
Pick a day and time and your chef comes every week. You can cancel or move any single booking until 2:00 PM the day before, without changing the rest of your schedule.
When am I charged?
Two business days before each booking. If a payment doesn't go through, we'll notify you, and you have until 1:00 PM the day before the booking to update your card. If it isn't updated in time, that booking will be canceled. Your weekly schedule stays in place.
What if my chef cancels?
You get a full refund, and we'll help you find another chef.